Jaycee Knight
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Jaycee KnightParticipant
Thanks for the response, Brad. I had a feeling this would be your position, and I think it largely hinges of the very low number of cheaters you get. Looking at my stats, about a THIRD of all the backers I ever got paid a lifetime amount of $0, so in my case is not a trivial number.
In fairness, I’m more than willing to admit that this is largely the result of how poorly I’ve run my Patreon. It may be that this will turn around once I switch to a monthly charge rather than per creation. It’s still a significant concern. I know (from listening to ComicLab and Webcomic Confidential) that you’ve setup a system where you contact individuals privately to “explain the rules” (including the block if they cancel pre-payment), and I’m thinking of expanding on that idea but with a different tack. Here’s how I’m thinking of approaching it:
– Set up the Charge Upfront as a default
– Contact anyone who registers during the last week to explain about the double-charging
– Offer that they skip the next month, and, if they want, I can send them an email reminder to rejoin on the 1st of the following month.In my mind, this is a hassle-free solution for the backer that doesn’t rely on Patreon coding a reminder email option. If I was ever going to ask Patreon to code something, it would be a customizable cutoff date after which I’m willing to give a backer the next month for free.
In the meantime, however, the above seems like a fair solution to the problem. It seems less work to me than checking every month to see if the new backers cancelled their support before being charged. I also think backers would appreciate that I manually work around Patreon’s limitations to save them some money.
Thoughts?
–Jaycee
- This reply was modified 3 years, 2 months ago by Jaycee Knight.
Jaycee KnightParticipantYup, that worked, many thanks!
–Jaycee
Jaycee KnightParticipantShawn: yeah, I tinkered around with the Discover function and it wasn’t particularly impressive. From looking at the various webcomics that use it, the amounts struck me as fairly low—I seem to be doing significantly better with a subscription system, so I think I’m going to stick with that.
–Jaycee
Jaycee KnightParticipantI used to use InMotionHosting for my webcomic, until rules about adult stuff got me kicked out. I still use them for anything else, though (got a few other comics running, and my personal website). Their service (24/7) is spectacular–nothing short of that! I cannot rave enough about their customer service and it’s a tragedy that I can’t go back there. If they changed their policy, I would be theirs again in a New York minute.
They MAY be a tiny bit more expensive than others (I haven’t checked). I found them by Googling “best web host provider” a few years back and they came up at the top of the list. In my mind, they still rank UP THERE.
–Jaycee
Jaycee KnightParticipantI’m struggling a lot with the Patreon concept. All it seems to offer are things you could offer yourself through a members-only area. I’ve been relying on the membership model for several years and it’s what keeps my site afloat. The advantage of my recurring membership system are:
- It’s recurring. Even when people forget about it, the money rolls in.
- Nobody leeches money off my work
Compared to a private membership system, what are the advantages of Patreon?
–Jaycee
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